Earthlink Plans & Pricing

Check Availability By Address

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Internet Speed:

Up to 5 Gbps

Availability in the U.S.:

21 States

Earthlink Availability

Earthlink is the largest provider of fiber internet in the U.S., offering services to over **122.5 million people**. Earthlink's network extends through **21 states**, including major metropolitan areas and their suburbs. While the availability of specific connection types like fiber, DSL, and fixed wireless depends on your exact location, Earthlink has a broad reach that makes it a top choice for many households nationwide.

Earthlink Internet Connections

Connection type Transmission method Download speeds
Fiber Fiber optic cables Up to 5 Gbps
5G Home Internet Radio waves on 5G cellular network Up to 100 Mbps
Fixed wireless Microwaves between two fixed points At least 10 Mbps

Is Earthlink available at my house?

Find out if Earthlink is available for your home by typing your address below to review results.

Where Earthlink's top covered cities are:

  • Atlanta, Georgia
  • Baltimore, Maryland
  • Austin, Texas
  • San Jose, CA
  • Jacksonville, Florida
  • Sacramento, CA
  • Las Vegas, Nevada
  • Miami, Florida
  • Chicago, Illinois
  • Cleveland, Ohio
  • Columbus, Ohio
  • Phoenix, Arizona
  • Milwaukee, WI
  • Fort Worth, TX
  • Houston, TX
  • Indianapolis, IN
  • Dallas, Texas
  • Detroit, Michigan
  • New York, New York
  • San Antonio, TX
  • Los Angeles, CA
  • Orlando, Florida
  • Philadelphia, Pennsylvania
  • Seattle, Washington
  • Tucson, Arizona
  • Minneapolis, Minnesota

Where Earthlink offers service in these states:

  • Alabama
  • Arkansas
  • California
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Michigan
  • Mississippi
  • Missouri
  • Nevada
  • North Carolina
  • Ohio
  • Oklahoma
  • South Carolina
  • Tennessee
  • Texas
  • Wisconsin

Earthlink Internet Contracts and Data Caps

These days it seems like you have to sign a contract for just about everything from non-disclosure agreements and liability waivers to internet service. That’s no longer the case with most internet service providers. Earthlink offers **no-contract internet plans** so you have the freedom to switch or cancel your plan at any time without paying an early termination fee.

If you sign up for an Earthlink internet plan today, you can enjoy all the discounts and benefits of signing a contract without actually being locked into one. That’s just one reason Earthlink is so highly rated among its subscribers.

Buyer's Tip:

Enjoy **$5 per month off** your Earthlink internet bill when you enroll in Earthlink's AutoPay and Paperless Bill program.

It can be easy to imagine the internet as an open buffet where you can feast on content and stream videos until your heart’s content, but **nearly every internet service provider has a data cap**, and Earthlink is no different. The good news is that most providers offer unlimited data plans, and they will not charge you for data overages. The bad news is that even with unlimited data, you are still limited to a certain amount of data usage per month. When you go over your allotted data usage for the month, Earthlink can slow down your internet speed to **1.5 Gb of data** per month if you go over the fair use limit. With Earthlink, access to the internet is more about a feast with an open-ended buffet, not a feast with a fixed limit.

You might also have questions about the data limits associated with the various Earthlink internet connection types. Our team put together this table of Earthlink connection types and data caps, along with real-world examples of data usage to help you understand your internet service, so you can pick the right plan for you and your family.

Earthlink Internet Data Caps

Plan Data cap Data cap equivalence
Fiber Unlimited Unlimited access
5G Unlimited Unlimited access
DSL 150 GB 170 hours of 4K video
Fixed wireless 350 GB 140 hours of HD video

Earthlink Internet Customer Service

One often-overlooked aspect of the internet purchasing process is customer service. Still, its longstanding history of providing an exceptional customer experience makes Earthlink a top provider. You can check out this list of Earthlink's latest awards to learn more about the attention it has given to these trusted customer satisfaction surveys.

Earthlink Internet Customer Service Ratings

American Customer Satisfaction Index (ACSI)

71

J.D. Power West

4 / 5

J.D. Power South

5 / 5

That said, like any large company, Earthlink has its fair share of unfavorable reviews. Even with these instances, there are some questions that come up time and time again that our team has answers to, so you don’t have to waste your time scouring the internet for a solution.

If you happen to run into an issue, Earthlink offers a variety of contact methods outside of traditional phone support lines, including an online chat service. Earthlink’s team is also well-versed in Twitter, so if you happen to have a quick, simple question, that’s another option you can consider.


The Value of Earthlink Internet

Your internet service should not just be about affordability and speed. You need to take your family’s needs and plan to meet the necessities of almost any user looking for internet service. Use the following pros and cons list to determine if Earthlink internet is for you.

Pros

  • Ultra-fast gigabit speeds
  • Excellent customer service
  • Affordable plans
  • No contract

Cons

  • Data caps on non-fiber plans
  • Fiber not available everywhere

Overall, we think Earthlink internet can provide stellar value for your money. Earthlink offers customers gigabit fiber internet, competitive pricing, and excellent customer service. What more could you ask for?


Frequently Asked Questions About Earthlink Internet

Earthlink Coverage Map

Earthlink is available in 21 states across the United States, including Georgia. See if Earthlink is available in your area using our coverage map.

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